We guarantee that the product we ship, will arrive in good condition or we will return the full purchase price of the product or issue a credit in the amount of the purchase not including shipping. Claims must be made within five (5) days of the shippers recorded delivery date.
Free Shipping offer valid only on orders shipped in the continental United States and applies to Ground shipping orders only (Delivery in 5-7 Business Days). If you choose Expedited or Overnight Shipping, regular charges will apply. Previous purchases are not eligible for adjustments.
You may return an item for refund or replacement within 15 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the original packing slip with an approved authorization code entered in the appropriate box on your packing slip.
When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return and the return authorization code. Please call us or email us to obtain a return authorization code.
You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
The Market & Mainly Shoes
If you have any questions regarding your order, please feel free to contact us. For more information, please refer to the "Contact Us" section of this web site.